All Collections
Findologic FAQs
Troubleshooting
Why does the customer account say that the import was not carried out correctly?
Why does the customer account say that the import was not carried out correctly?
Rihad Suljic avatar
Written by Rihad Suljic
Updated over a week ago

The status which can be seen in the Findologic customer account in the import/export settings refers exclusively to the last manual data comparison.

Should the automatic data reconciliation not work correctly, you will be contacted by our technical support. We will investigate the cause and inform you about possible solutions.

You can call up the time of the last successful data comparison in the Findologic customer account under Account -> Master data.

Did this answer your question?