Nosto

Please check the following settings for possible reasons why a specific product is excluded from Nosto Search or Nosto Category Merchandising (Universal):

Check if the product has the availability <code>Invisible</code> or <code>Discontinued</code>. These products are excluded from indexing.

Check your active out-of-stock policy if products are excluded due to their stock status.

Check the active exclusion policy and the blacklisted products if products are excluded on this basis.

Check your active filter rules if you have excluded products with a certain attribute  globally or from specific listings.

Check if the product has a related image in the product data. Products without images are not being indexed.

- Check if the product has the availability <code>Invisible</code> or <code>Discontinued</code>. These products are excluded from indexing.
- Check your active out-of-stock policy if products are excluded due to their stock status.
- Check the active exclusion policy and the blacklisted products if products are excluded on this basis.
- Check your active filter rules if you have excluded products with a certain attribute  globally or from specific listings.
- Check if the product has a related image in the product data. Products without images are not being indexed.

Why are certain products not being indexed?

Find answers and get help from Intercom Support and Community Experts

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