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Getting Started with Behavioral Profiles

A guide to Behavioral Profiles, including usage, measurement, and billing logic.

Written by Alina Marques
Updated yesterday

What is a Behavioral Profile?

A Behavioral Profile is an anonymised, shopper-level record that captures how an individual interacts with your site over time. Each shopper is represented by a single profile — regardless of how many times they visit.

Profiles aggregate signals such as:

  • Page views and clicks

  • Add-to-carts and purchases

  • Searches, returns, and bounces

How Behavioral Profiles are Used

Profiles power Nosto's AI-driven features, including:

  • Personalized on-site experiences

  • Audience segmentation

  • AI model training and relevance improvements

How Profiles are Measured

There are two distinct metrics. They serve different purposes and should not be compared directly or combined.

Metric

Purpose

Deduplication

Total Unique Processed Profiles

Billing & quota

Across the full 36-month window

Monthly Unique Processed Profiles

Trend reporting

Within each calendar month only

💡 Important: Because a shopper can appear in multiple months, monthly values should never be summed to estimate billing usage or quota consumption.

Example: A shopper who visits in January, February, and March counts as 3 in monthly reporting, but 1 toward your billing total.

Your Behavioral Profiles Quota

Your contract includes a maximum number of Behavioral Profiles, measured as Total Unique Processed Profiles over a rolling 36-month window.

  • Data is collected continuously; only the most recent 36 months count toward billing

  • If you exceed your quota, tracking continues, and overages are typically reviewed at contract renewal

Data & Privacy

Behavioral Profiles are fully anonymised and contain no personally identifiable information. The 36-month window applies to aggregated behavioral data used for AI processing — not to personal data storage.

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