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How to Update an Avatar on a Tile
How to Update an Avatar on a Tile
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Sometimes when you ingest a piece of content from Twitter, Instagram, or Facebook, the avatar may appear broken within your account.

This has occurred because the original avatar, which was associated with the Tile, has been changed on the respective Social Network.

To address this issue, follow the instructions below:

  1. Go to Curate > Content

  2. Locate a post you you wish to fix the Avatar on

  3. Select the More button and from the overflow menu select Update Thumbnail


UGC will call the respective Social Network and update the Thumbnail associated with that particular tile.

For any further questions or queries, please send an email to and our support team will get back to you.

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