UGC

UGC related support articles

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324 articles in this collection
Written by Dan Macarie and Alina Marques
Discover

Terms, Tags, & Filters

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Written by Dan Macarie
Updated over a week ago

What is the Bad Word filter?

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Written by Dan Macarie
Updated over a week ago

What is Geo-fencing and what networks are supported?

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Written by Dan Macarie
Updated over a week ago

How can I automatically publish my posts to save time?

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Written by Dan Macarie
Updated over a week ago

How to set a post to automatically Publish, Queue or Disable

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Written by Dan Macarie
Updated over a week ago

How long will it take for new content to arrive?

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Written by Dan Macarie
Updated over a week ago

How can I only display tweets with images or videos?

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Written by Dan Macarie
Updated over a week ago

How can I aggregate fan posts from my Facebook pages?

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Written by Dan Macarie
Updated over a week ago

How do I include Replies and Retweets?

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Written by Dan Macarie
Updated over a week ago

Can I whitelist/blacklist certain users?

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Written by Dan Macarie
Updated over a week ago

When I create a term, does Stackla grab old content?

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Written by Dan Macarie
Updated over a week ago

Does Stackla ingest hash-tagged Instagram content?

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Written by Dan Macarie
Updated over a week ago

Facebook best practise

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Written by Dan Macarie
Updated over a week ago

Understanding the different between Twitter mentions and replies

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Written by Dan Macarie
Updated over a week ago

Facebook Term types that can be aggregated

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Written by Dan Macarie
Updated over a week ago

What to do if your RSS term encounters the error, "This feed is not reachable. Socket hang up."

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Written by Dan Macarie
Updated over a week ago

What to do if when the RSS feed does not provide images

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Written by Dan Macarie
Updated over a week ago

Term creation best practises

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Written by Dan Macarie
Updated over a week ago

What Networks can Stackla capture content from?

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Written by Dan Macarie
Updated over a week ago

What content can Stackla aggregate from Facebook?

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Written by Dan Macarie
Updated over a week ago

How do I aggregate content from other User feeds on Instagram?

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Written by Dan Macarie
Updated over a week ago

Why do I have to connect my social media accounts to Stackla?

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Written by Dan Macarie
Updated over a week ago

Customize Direct Uploader Error Messages

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Written by Dan Macarie
Updated over a week ago

Where can I find the contact details collected with the Direct Uploader?

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Written by Dan Macarie
Updated over a week ago

How do I remove my Instagram and Facebook accounts from my Stack?

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Written by Dan Macarie
Updated over a week ago

How do I remove my Social account from Stackla?

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Written by Dan Macarie
Updated over a week ago

What are the recommended image sizes for a custom tile?

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Written by Dan Macarie
Updated over a week ago

Connecting your Facebook Account

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Written by Dan Macarie
Updated over a week ago

Adding Geo-fences to Terms (1:42)

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Written by Dan Macarie
Updated over a week ago

What data can I capture with Direct Uploader?

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Written by Dan Macarie
Updated over a week ago

How to aggregate older/historical social content?

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Written by Dan Macarie
Updated over a week ago

Connecting your Instagram Account

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Written by Dan Macarie
Updated over a week ago

Advanced Aggregation (2:29)

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Written by Dan Macarie
Updated over a week ago

What are the supported file formats/limits of the Direct Uploader

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Written by Dan Macarie
Updated over a week ago

How to configure a Direct Uploader form

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Written by Dan Macarie
Updated over a week ago

How to use Create Tile

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Written by Dan Macarie
Updated over a week ago

How to aggregate content from my Instagram Business Account

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Written by Dan Macarie
Updated over a week ago

Troubleshooting - Connecting Your Instagram Account to Stackla

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Written by Dan Macarie
Updated yesterday

How to create a Term

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Written by Dan Macarie
Updated over a week ago

Editing Terms/Understanding Term Settings

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Written by Dan Macarie
Updated over a week ago

Terms - Twitter Specific Settings

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Written by Dan Macarie
Updated over a week ago

How to Aggregate Snapchat content

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Written by Dan Macarie
Updated over a week ago

How to configure a Direct Uploader into one step

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Written by Dan Macarie
Updated over a week ago
Curate

We'll have a number of people moderating our content. How will this work?

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Written by Dan Macarie
Updated over a week ago

How can I stop/remove posts from appearing?

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Written by Dan Macarie
Updated over a week ago

Rights Management (3:39)

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Written by Dan Macarie
Updated over a week ago

Can I display posts so that they only appear for a selected period of time?

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Written by Dan Macarie
Updated over a week ago

How can I stop a content creator's posts from aggregating?

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Written by Dan Macarie
Updated over a week ago

Where do I collect my Rights via Registration data?

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Written by Dan Macarie
Updated over a week ago

How to update an avatar on a Tile

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Written by Dan Macarie
Updated over a week ago

How does a user accept my claim request through Rights via Response?

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Written by Dan Macarie
Updated over a week ago

Can I moderate content using a mobile device?

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Written by Dan Macarie
Updated over a week ago

How is content stored in my Stack?

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Written by Dan Macarie
Updated over a week ago

How do I request Rights for Instagram content where my Business has not been mentioned?

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Written by Dan Macarie
Updated over a week ago

How to manually assign a location

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Written by Dan Macarie
Updated over a week ago

Requesting Rights for other Networks - Best Practice

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Written by Dan Macarie
Updated over a week ago

How two teams can moderate the same content for different displays

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Written by Dan Macarie
Updated over a week ago

Rights Request Messages - Best Practice

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Written by Dan Macarie
Updated over a week ago

Can I upload several tags at once?

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Written by Dan Macarie
Updated over a week ago

How do I display Rights approved content on a Widget?

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Written by Dan Macarie
Updated over a week ago

How can I apply tags automatically?

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Written by Dan Macarie
Updated over a week ago

How to place a tile in a set position on your Display

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Written by Dan Macarie
Updated over a week ago

How to collect data using Rights via Registration

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Written by Dan Macarie
Updated over a week ago

What is Co-Pilot?

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Written by Dan Macarie
Updated over a week ago

How can I manually apply tags?

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Written by Dan Macarie
Updated over a week ago

How to manage your content

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Written by Dan Macarie
Updated over a week ago

What does Co-Pilot provide Recommendations on?

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Written by Dan Macarie
Updated over a week ago

Batch Request Rights

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Written by Dan Macarie
Updated over a week ago

How to use the Advanced Filter Options

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Written by Dan Macarie
Updated over a week ago

How regularly does Co-Pilot update it's Recommendation algorithm?

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Written by Dan Macarie
Updated over a week ago

Rights via Registration - Other Networks

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Written by Dan Macarie
Updated over a week ago

Can a piece of content have more than one tag?

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Written by Dan Macarie
Updated over a week ago

How to set up Rights via Registration

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Written by Dan Macarie
Updated over a week ago

How can I have Co-Pilot enabled on my Stack?

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Written by Dan Macarie
Updated over a week ago

Which tag type should I use?

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Written by Dan Macarie
Updated over a week ago

How to set up Rights via Response

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Written by Dan Macarie
Updated over a week ago

Getting started with Co-Pilot

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Written by Dan Macarie
Updated over a week ago

How to moderate content

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Written by Dan Macarie
Updated over a week ago

How to create a Tag

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Written by Dan Macarie
Updated over a week ago

How do I create a Filter?

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Written by Dan Macarie
Updated over a week ago

What is Rights Management?

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Written by Dan Macarie
Updated over a week ago

Visual Recognition Plugin (2:04)

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Written by Dan Macarie
Updated over a week ago

Co-Pilot Frequently Asked Questions

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Written by Dan Macarie
Updated over a week ago

Manage Content: What's New?

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Written by Dan Macarie
Updated over a week ago

Can I change Co-Pilot settings?

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Written by Dan Macarie
Updated over a week ago

How do I add T&Cs to my Rights by Registration form

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Written by Dan Macarie
Updated over a week ago

How to collect user's original high-resolution assets via Rights by Registration

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Written by Dan Macarie
Updated over a week ago

Find Similar Tiles

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Written by Dan Macarie
Updated over a week ago

Single Tile Embeds

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Written by Dan Macarie
Updated over a week ago
Engage

Widget Selector

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Written by Dan Macarie
Updated over a week ago

UGC Widget Loading Times

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Written by Dan Macarie
Updated over a week ago

How to remove 'Powered by Stackla' Logo

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Written by Dan Macarie
Updated over a week ago

How can I integrate Stackla into my own website?

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Written by Dan Macarie
Updated over a week ago

Can I iFrame Stackla into a page in my website?

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Written by Dan Macarie
Updated over a week ago

How to add a Widget into a Facebook tab

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Written by Dan Macarie
Updated over a week ago

Twitter best practise guidelines

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Written by Dan Macarie
Updated over a week ago

Having problems with Flash banners showing over your Stackla overlays?

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Written by Dan Macarie
Updated over a week ago

Instagram best practise guidelines

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Written by Dan Macarie
Updated over a week ago

How do I use Google fonts in my stack?

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Written by Dan Macarie
Updated over a week ago

I'm iFraming Stackla into my website. How will this work on a mobile version?

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Written by Dan Macarie
Updated over a week ago

Do I need to adhere to any guidelines when customising my widgets?

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Written by Dan Macarie
Updated over a week ago

Where can I use widgets within my website?

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Written by Dan Macarie
Updated over a week ago

Can I use my widgets in Facebook?

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Written by Dan Macarie
Updated over a week ago

How can I create a unique widget design?

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Written by Dan Macarie
Updated over a week ago

Vine videos and how they display

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Written by Dan Macarie
Updated over a week ago

How to use a Content Tag as a Call to Action

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Written by Dan Macarie
Updated over a week ago

My Event Screen is not working, who do I contact for support?

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Written by Dan Macarie
Updated over a week ago

Making your Content Actionable

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Written by Dan Macarie
Updated over a week ago

How do I add a header into my event screen?

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Written by Dan Macarie
Updated over a week ago

How do I correctly display an Event Screen?

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Written by Dan Macarie
Updated over a week ago

How to deactivate a widget

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Written by Dan Macarie
Updated over a week ago

Can I customise my Event Screen?

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Written by Dan Macarie
Updated over a week ago

How to create a Map Widget

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Written by Dan Macarie
Updated over a week ago

Can I embed my Event Screen into my website?

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Written by Dan Macarie
Updated over a week ago

How to clone a widget

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Written by Dan Macarie
Updated over a week ago

Can I run Stackla Event screens through my Digital Signage or DMP display tool?

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Written by Dan Macarie
Updated over a week ago

My network runs through a firewall, what IP addresses do I need to whitelist so the Event Screen will work?

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Written by Dan Macarie
Updated over a week ago

How to embed a Widget

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Written by Dan Macarie
Updated over a week ago

Competitions

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Written by Dan Macarie
Updated over a week ago

What if I have temperamental Internet access whilst displaying my Event Screen?

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Written by Dan Macarie
Updated over a week ago

How to update your Widget Expanded Tile

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Written by Dan Macarie
Updated over a week ago

How do I create a competition leaderboard?

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Written by Dan Macarie
Updated over a week ago

How to update your Widget Inline Tile

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Written by Dan Macarie
Updated over a week ago

How to bulk upload or update my product tags?

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Written by Alina Marques
Updated over a week ago

Include Stackla Events in BrightSign Network displays

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Written by Dan Macarie
Updated over a week ago

Which Videos Can Play Inline?

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Written by Dan Macarie
Updated over a week ago

How does voting work with regards to my competition?

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Written by Dan Macarie
Updated over a week ago

How to update your Widget Appearance

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Written by Dan Macarie
Updated over a week ago

How do I manually add my products?

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Written by Dan Macarie
Updated over a week ago

How to update your Widget Settings

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Written by Dan Macarie
Updated over a week ago

How to test an Event Screen

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Written by Dan Macarie
Updated over a week ago

How do I create Product Tags?

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Written by Dan Macarie
Updated over a week ago

Competition best practises

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Written by Dan Macarie
Updated over a week ago

How to set up the Brand Networks plugin

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Written by Dan Macarie
Updated over a week ago

Voting Limits

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Written by Dan Macarie
Updated over a week ago

How do I add a ShopSpot?

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Written by Dan Macarie
Updated over a week ago

Embedding a Widget (1:29)

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Written by Dan Macarie
Updated over a week ago

Event Screens: Best Practices

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Written by Dan Macarie
Updated over a week ago

Widget template types

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Written by Dan Macarie
Updated over a week ago

Adding Stackla UGC to Facebook Ads [Facebook Ads Manager]

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Written by Dan Macarie
Updated over a week ago

How to create a Widget

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Written by Dan Macarie
Updated over a week ago

How to create an Event

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Written by Dan Macarie
Updated over a week ago

How to create a Competition

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Written by Dan Macarie
Updated over a week ago

What is Social Commerce?

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Written by Dan Macarie
Updated over a week ago

How to create an Email Campaign

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Written by Dan Macarie
Updated over a week ago

How to use the Facebook Ads plugin

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Written by Dan Macarie
Updated over a week ago

FacebookAds Plugin (2:08)

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Written by Dan Macarie
Updated over a week ago

Email Plugin (2:24)

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Written by Dan Macarie
Updated over a week ago

Understanding Developer Tools

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Written by Dan Macarie
Updated over a week ago

Configuring a Product Feed

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Written by Dan Macarie
Updated over a week ago
Organic Advocates

Find Assets from a Creative Brief

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Written by Dan Macarie
Updated over a week ago

Find Tiles from a Creative Brief

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Written by Dan Macarie
Updated over a week ago

Creative Brief Fulfilment

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Written by Dan Macarie
Updated over a week ago

Review Submissions

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Written by Dan Macarie
Updated over a week ago

Remove an Advocate

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Written by Dan Macarie
Updated over a week ago

Invite Advocates to a Brief

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Written by Dan Macarie
Updated over a week ago

Adjust Community Listing Settings

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Written by Dan Macarie
Updated over a week ago

Deactivate Account

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Written by Dan Macarie
Updated over a week ago

Add Tags and Notes to Advocates

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Written by Dan Macarie
Updated over a week ago

Incentives

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Written by Dan Macarie
Updated over a week ago

Edit a Creative Brief

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Written by Dan Macarie
Updated over a week ago

Edit Profile

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Written by Dan Macarie
Updated over a week ago

Creative Briefs

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Written by Dan Macarie
Updated over a week ago

Customise Creative Brief Sub-Headings

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Written by Dan Macarie
Updated over a week ago

Export Advocates

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Written by Dan Macarie
Updated over a week ago

Import Advocates

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Written by Dan Macarie
Updated over a week ago

Customise your Community Emails

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Written by Dan Macarie
Updated over a week ago

Creative Brief Media Types

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Written by Dan Macarie
Updated over a week ago

FAQ

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Written by Dan Macarie
Updated over a week ago

Invite Advocates to a Creative Brief

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Written by Dan Macarie
Updated over a week ago

Customise your Community Portal

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Written by Dan Macarie
Updated over a week ago

Creative Brief Permissions

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Written by Dan Macarie
Updated over a week ago

Create a Brief

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Written by Dan Macarie
Updated over a week ago

Setting up your Advocate Portal

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Written by Dan Macarie
Updated over a week ago

Getting Started

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Written by Dan Macarie
Updated over a week ago

Community Overview

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Written by Dan Macarie
Updated over a week ago
Plugins

Sitecore : Add Generic Widget to Page

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Written by Dan Macarie
Updated over a week ago

Sitecore : Customize or Personalize a Widget on a Page

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Written by Dan Macarie
Updated over a week ago

Sizmek

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Written by Dan Macarie
Updated over a week ago

Sitecore : Use Stackla on SXA

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Written by Dan Macarie
Updated over a week ago

What Visual Recognition Models are available?

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Written by Dan Macarie
Updated over a week ago

How to connect the Email Plugin with Vision 6

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Written by Dan Macarie
Updated over a week ago

Sitecore : Connect Sitecore to Stackla

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Written by Dan Macarie
Updated over a week ago

SalesForce Commerce Cloud : Tracking Pixel

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Written by Dan Macarie
Updated over a week ago

What are Visual Recognition Concepts?

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Written by Dan Macarie
Updated over a week ago

How to connect the Email Plugin with MailChimp

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Written by Dan Macarie
Updated over a week ago

Episerver : Create a UGC Widget

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Written by Dan Macarie
Updated over a week ago

SalesForce Commerce Cloud : Page Designer

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Written by Dan Macarie
Updated over a week ago

Hootsuite : How to setup in Stackla

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Written by Dan Macarie
Updated over a week ago

Zapier

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Written by Dan Macarie
Updated over a week ago

Visual Recognition Rate Limits and Request Cost

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Written by Dan Macarie
Updated over a week ago

How to connect the Email Plugin with SalesForce Marketing Cloud

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Written by Dan Macarie
Updated over a week ago

Episerver : Plugin Installation

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Written by Dan Macarie
Updated over a week ago

SalesForce Commerce Cloud : Product Feeds

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Written by Dan Macarie
Updated over a week ago

Hootsuite : Send content to Stackla

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Written by Dan Macarie
Updated over a week ago

Create Stackla text tiles from inbound email

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Written by Dan Macarie
Updated over a week ago

How to determine the confidence level

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Written by Dan Macarie
Updated over a week ago

Contentful : Adding Stackla to your Content Model

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Written by Dan Macarie
Updated over a week ago

How to create a re-usable Content Block in SalesForce Marketing Cloud

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Written by Dan Macarie
Updated over a week ago

SalesForce Commerce Cloud : Product Display Pages

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Written by Dan Macarie
Updated over a week ago

Hootsuite : Installation & Configuratiom

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Written by Dan Macarie
Updated over a week ago

Create Mailchimp subscribers from Stackla claimed tiles

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Written by Dan Macarie
Updated over a week ago

How to configure Visual Recognition

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Written by Dan Macarie
Updated over a week ago

Contentful : Setup & Configuration

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Written by Dan Macarie
Updated over a week ago

How to create a re-usable Module in Marketo

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Written by Dan Macarie
Updated over a week ago

SalesForce Commerce Cloud : Installation & Configuration

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Written by Dan Macarie
Updated over a week ago

Hootsuite : Introduction

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Written by Dan Macarie
Updated over a week ago

Create a Stackla Text Tile from Gmail emails

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Written by Dan Macarie
Updated over a week ago

SalesForce Commerce Cloud : Introduction

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Written by Dan Macarie
Updated over a week ago

How to connect the Email Plugin with Eloqua

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Written by Dan Macarie
Updated over a week ago

Using the Stackla Chrome Extension - Asset Management

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Written by Dan Macarie
Updated over a week ago

Installing Stackla Chrome Extension

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Written by Dan Macarie
Updated over a week ago

Using the Stackla Chrome Extension - Aggregating Content

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Written by Dan Macarie
Updated over a week ago

Using the Stackla Chrome Extension - Rights Management

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Written by Dan Macarie
Updated over a week ago

Content API & Content Feed

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Written by Dan Macarie
Updated over a week ago

Slack : Install & Configure

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Written by Dan Macarie
Updated over a week ago

Send Email when Content is Rights Approved

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Written by Dan Macarie
Updated over a week ago

Bynder Asset Manager

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Written by Dan Macarie
Updated over a week ago

Google Ads for Widgets

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Written by Dan Macarie
Updated over a week ago

MailGun Plugin

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Written by Dan Macarie
Updated over a week ago
Settings

Adding users to your Stack (1:31)

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Written by Dan Macarie
Updated over a week ago

Can I create a profile for my account?

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Developer - REST API Console

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Written by Dan Macarie
Updated over a week ago

Can I review all activity within my Stack account?

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Dashboard

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Curate - Filters

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Curate - Manage Content

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Written by Dan Macarie
Updated over a week ago

Do users need to have a social network account?

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Aggregation - Manage Terms

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Written by Dan Macarie
Updated over a week ago

How do I assign developer access to myself or another user?

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Aggregation - Create / Edit Term

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Written by Dan Macarie
Updated over a week ago

How to remove a backend user

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Aggregation - Create Tile

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Written by Dan Macarie
Updated over a week ago

How can I view all Banned frontend Users?

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin Scope

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Written by Dan Macarie
Updated over a week ago

Automation Rules Variables : Tiles

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Written by Dan Macarie
Updated over a week ago

Can I change my Stack Name?

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Written by Dan Macarie
Updated over a week ago

Can I ingest content via the API?

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Written by Dan Macarie
Updated over a week ago

Access Control - API Scope

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Written by Dan Macarie
Updated over a week ago

Disable Two-Factor Authentication

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Written by Dan Macarie
Updated over a week ago

How to deactivate an Automation Rule

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Written by Dan Macarie
Updated over a week ago

How to add a backend user and which role to give them

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Written by Dan Macarie
Updated over a week ago

How to view and/or add Bad Words

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Written by Dan Macarie
Updated over a week ago

Can I use the API with my stack?

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Written by Dan Macarie
Updated over a week ago

Access Control - Introduction

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Written by Dan Macarie
Updated over a week ago

Enable Two-Factor Authentication (2FA)

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Written by Dan Macarie
Updated over a week ago

Send To Actions

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Written by Dan Macarie
Updated over a week ago

Creating an Automation Rule

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Written by Dan Macarie
Updated over a week ago

Automation Rules Variables : Assets

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Written by Dan Macarie
Updated over a week ago
Learn more

How to aggregate Facebook Reviews into Stackla

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Written by Dan Macarie
Updated over a week ago

What if I have very specific integration requests?

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Written by Dan Macarie
Updated over a week ago

How do I go to login?

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Written by Dan Macarie
Updated over a week ago

How do I reset my Stackla password?

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Written by Dan Macarie
Updated over a week ago

I have some specific designs I would like to implement on mobile. Can I?

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Written by Dan Macarie
Updated over a week ago

Access Control - Stackla Admin: Curate - Tags

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Written by Dan Macarie
Updated over a week ago

I have an awesome feature idea! How can I request it?

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Written by Dan Macarie
Updated over a week ago

I'm moderating a high volume of live content. Any tips?

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Written by Dan Macarie
Updated over a week ago

How can I determine which tiles are bigger than others?

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Written by Dan Macarie
Updated over a week ago

How do I create an Official and/or Fan filter?

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Written by Dan Macarie
Updated over a week ago

How do I ensure all posts are moderated before being published?

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Written by Dan Macarie
Updated over a week ago

What browsers are supported?

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Written by Dan Macarie
Updated over a week ago

How can I post-moderate content from the 'front-end'?

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Written by Dan Macarie
Updated over a week ago

Some content is not appearing in the moderation queue. Why not?

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Written by Dan Macarie
Updated over a week ago

How to create a custom moderation view (Saved View)

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Written by Dan Macarie
Updated over a week ago

What is a slug?

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Written by Dan Macarie
Updated over a week ago

What RSS feeds are supported?

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Written by Dan Macarie
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A Facebook page I want to access is 'restricted'. What does this mean?

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Written by Dan Macarie
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Why was I asked for my password while performing certain actions?

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Written by Dan Macarie
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Widgets & Tag Managers (such as Google)

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Written by Dan Macarie
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Getting Started Extended

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Written by Dan Macarie
Updated over a week ago

How to create a support ticket

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Getting started with Stackla Widgets on Squarespace

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Getting started with your Stack

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Written by Dan Macarie
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Reporting a possible security vulnerability to Stackla

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Can Stackla detect broken images?

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Written by Dan Macarie
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How can I update the timezone and measurement on my Stack?

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Written by Dan Macarie
Updated over a week ago

Glossary of Terms

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How to get started with Single Sign On

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Written by Dan Macarie
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Can I view the sentiment of each tile in my Stack?

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Written by Dan Macarie
Updated over a week ago

Getting started with Stackla Plugins (6:21)

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Written by Dan Macarie
Updated over a week ago

What is Stack-to-Stack copying?

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Written by Dan Macarie
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Measuring Success: UGC KPI / ROI Matrix

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Written by Dan Macarie
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Register for Training & Webinars

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Stackla Group Management (SGM)

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Updated over a week ago

Setup Stackla as a Google SAML App

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Setup Stackla as a SalesForce Connected App

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Understanding the Dashboard

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Stackla Best Practices: Location Data

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Written by Dan Macarie
Updated over a week ago

How do I change my Stackla password?

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Written by Dan Macarie
Updated over a week ago

Creating a Social Hub

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Written by Dan Macarie
Updated over a week ago