How to reset your UGC password
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

This article is only relevant to Nosto UGC-only Customers.

A link to reset your password can be found under the login fields on the login screen.

Once you have provided the username or the email account that you have registered with, Stackla will send a confirmation email to that email address. The email will contain a link that you should click (or enter into your browser's URL field) and follow. You will be able to enter a new password on the screen the link opens.

Note: The link in your email is only valid for a limited time, or until you initiate another password reset request. If you try to use it after it has expired, it will not work and you will need to reset again.

Please change your password to a secure password of your choice. If you are stuck on choosing the right password, here is a great video.

For any further questions or queries, please send an email to and our support team will get back to you.

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