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Troubleshooting: Unable to Create Instagram # Search Terms in Nosto's UGC
Troubleshooting: Unable to Create Instagram # Search Terms in Nosto's UGC
Alina Marques avatar
Written by Alina Marques
Updated over a year ago

Having trouble creating Instagram # search terms in your stack? That is typically because you do not have the proper permissions to the Instagram Account.

Below are the steps that should be taken to help resolve the root cause of the connection issue:

Verify you have the correct permissions

  • Go to Settings > People

  • Click on your user and then click Manage under the Facebook account

  • Ensure that you have full control of the Facebook account

Reconnect your Instagram Account

Once you have ensured you have the correct permissions please proceed to reconnect your Instagram account with UGC following these steps.


For any further questions or queries, please send an email to support@nosto.com and our support team will get back to you.

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