What browser(s) should I run my Digital Screen on?

Nosto's Digital Screens templates are optimized to run on the latest versions of Google Chrome. Nosto recommends using, the "Hide Toolbar in full-screen mode" within the browser when running. (Firefox does not have presentation mode, and as such isn't supported). Internet Explorer, Microsoft Edge, Safari, Firefox, and Opera are currently not supported by Nosto to run an event screen.

What resolutions will my Digital Screen work best on?

Nosto's Digital Screens templates are optimised to be shown on Full High Definition screens (1080p), in a landscape orientation (16:10 aspect ratio).

Event Screen templates may run on other screen configurations, however, Nosto recommends that you test the screen first.

If you require assistance using a different resolution or require Nosto to customize one of the templates to work on your screen configuration, please don't hesitate to contact your Customer Success Manager for scoping and a quote.

Do I need Internet access to run my Event Screen?

Yes, Nosto's Digital Screens are accessed via an Internet URL, and you will need Internet Access to load up and continue running your screen.

What type of Computer do I need to run my Event Screen?

Nosto's Digital Screens should work on most common modern desktop and laptop devices (usually up to 2 years old, but may function fine with older models). Nosto does not support running Event Screens on devices such as Smart TV Browsers, Tablets, Smartphones, etc.

For any further questions or queries, please send an email to support@nosto.com and our support team will get back to you.