Low cart abandonment rates in Nosto’s analytics typically suggest that either mini-cart element is not tagged or tagging is erroneous.
Scenario is easy to debug by adding few items to a shopping cart/bag and tracking how cart tagging and implementation behaves. If the debug tool doesn’t output cart tagging when items are added to the cart, you’ve pinpointed the issue.
If a mini-cart element, typically physically positioned on top right corner, is not tagged as a shopping cart for Nosto, the cart is only visible when and if a customer loads an actual cart page, assuming that this is tagged properly.
In a scenario where the mini-cart element is not loaded as a part of the page, apply internal API call along with regular cart tagging within the mini cart element, which then loads asynchronously cart details for Nosto. Study API documentation here.
<!– mini cart code –>
<!– insert normal cart tagging here–>
nostojs(function(api){
api.sendTagging(“mini-cart-element-id-goes-here”);
});