Nosto

Marketing permission, unsubscribe list, blacklist

How does the Nosto blacklist feature work in connection with a 3rd party?

Is Nosto ADA compliant?

Why is PageSpeed suggesting that 10 minute cache expiration of the script is too low?

What is the refSrc parameter?

This applies only to those not working carousels implemented via the Nosto's template gallery

How to fix the Nosto's default carousel issue

Do you want to get the graphic content of your Nosto's slot loaded only when it literally hits the screen? Here we show you how it is done.

Can I lazy load the images in my recommendation slot?

Act on the element's visibility with a few lines of code to hide or show the recommendation slot on mobile devices

How do I hide/show a recommendation slot on mobile?

In the context of GDPR or similar legislation, what should you do if a customer asks you to disable cookies and data processed by Nosto.

How can website visitors opt-out of cookies and data collected and processed by Nosto ?

In context of GDPR: How Nosto Manages Direct Marketing Permission And Consent For Email Marketing

Marketing Permission Tagging

Dynamic pricing - using price variations

Go to Settings >> Multi-Currency to access dashboard information on Multi-Currency

Settings: Multi-Currency

Dashboard information about the account settings

Settings: Account Settings

Settings: Authentication Tokens

Settings: Report Recipients

Settings: User Management

Tools: Product Reindex/Update

Coupon codes (Voucher) for triggered email and pop-up campaigns

Tools: Coupon Codes

Adding and removing the "From" addresses in triggered email campaigns

Tools: Sender Addresses

Jacopo Carassai

Dan Macarie

Alina Marques

Read frequent questions and get answers right away.

Settings and Troubleshooting FAQ

API Token missing / invalid. How to reconnect?

Missing Or Invalid Token

Mobile devices FAQ

Product Images and Related Issues

This guide will help you understand what beta products are, what you can expect, and how you can participate in making our product better.

What to Expect from a Beta Product: A Guide for Our Customers

A collection of best practices for the sales season

Best practices for merchants to ensure a smooth BFCM

General FAQ

How Can I Change My Password?

My Shop’s Domain Has Changed, How To Proceed

Products With Multiple Prices (configurable products)

Localization And Language Support

My Shop’s Main Currency Is Incorrect

Dynamic Pricing Support

Changing the format of the Price and Currency

How to Change Price and Currency Format?

Nosto admin login and how to access the service

User management, Accounts, Password reset

User And Merchant Accounts and Log-In Issues

Settings FAQ

Suspiciously Low Cart Abandonment Rate

Sales Tracking Is Not Working (Zero Orders)

Cart abandonment rate is 100%

What Is an Abandoned Cart Rate?

Exclude IP-addresses From Analytics

Can I Send Statistics Summary As an Email?

Analytics FAQ

What if my store’s front page uses different domain than the actual store?

Re-crawling Persistently Fails

Page populates content using Ajax or is SPA

What is MMenu and how to fix the issues created by MMenu

How to solve the MMenu add-on issue

Overlapping CSS class-names

Leverage Custom Product Attributes

Nosto setzt 1st party Cookies, die nicht von Browsern geblockt werden und Ihren Käufern Vorteile in Ihrem Shop bieten.

German: Cookies, Ihr Shop und Nosto

Does Nosto Support Languages Read Right to Left

Nosto and Search Engine Optimization

Do I need to update my privacy policy?

Is the service secure?

How to Terminate Service?

What happens if Nosto suffers an outage?

How can i whitelist the Nosto crawler for my closed dev environment?

Nosto’s bot crawler’s header / agent details

Where are your servers located?

Nosto On a Dedicated Mobile Site

Speed Up Nosto Load Time

On implementing Nosto using GTM; limitations & exceptions

Tag Managers and Nosto

Nosto And Single Page Apps (SPA)

Replacing Search Query Parameter With Tagging

Common errors when connecting e-commerce software with Nosto

Adding product review ratings to your Recommendation templates

Items out of stock and sold out items

Debugging And Technical FAQ

Nosto And SSL (Https)

Understanding The Product Update And Creation Process

Tools FAQ

Account Connection Conflict

Magento

With Shopify's new Checkout, Nosto is utilizing Shopify Pixel in order to correctly retrieve and attribute orders in Shopify.

Nosto and Shopify Pixel

Kat Andres

Shopify FAQ

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.