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Settings and Troubleshooting FAQ
Settings and Troubleshooting FAQ
Read frequent questions and get answers right away.
How does the Nosto blacklist feature work in connection with a 3rd party?
Is Nosto ADA compliant?
Why is PageSpeed suggesting that 10 minute cache expiration of the script is too low?
What is the refSrc parameter?
How to fix the Nosto's default carousel issue
Can I lazy load the images in my recommendation slot?
How do I hide/show a recommendation slot on mobile?
How can website visitors opt-out of cookies and data collected and processed by Nosto ?
Marketing Permission Tagging
Dynamic pricing - using price variations
How to integrate and use User Generated Photography
Settings: Multi-Currency
Settings: Account Settings
Settings: Authentication Tokens
Settings: Report Recipients
Settings: Order Report
Settings: User Management
Tools: Product Reindex/Update
Tools: Coupon Codes
Tools: Sender Addresses
Tools: Product Blacklist
Tools: Browse Products
General FAQ
Missing Or Invalid Token
Mobile devices FAQ
Product Images and Related Issues
Settings FAQ
How Can I Change My Password?
My Shop’s Domain Has Changed, How To Proceed
Products With Multiple Prices (configurable products)
Localization And Language Support
My Shop’s Main Currency Is Incorrect
Dynamic Pricing Support
How to Change Price and Currency Format?
Nosto admin login and how to access the service
User And Merchant Accounts and Log-In Issues
Analytics FAQ
Suspiciously Low Cart Abandonment Rate
Sales Tracking Is Not Working (Zero Orders)
Cart abandonment rate is 100%
Exclude Bots and Crawlers From Analytics
What Is an Abandoned Cart Rate?
Exclude IP-addresses From Analytics
Can I Send Statistics Summary As an Email?
Debugging And Technical FAQ
What if my store’s front page uses different domain than the actual store?
Re-crawling Persistently Fails
Page populates content using Ajax or is SPA
How to solve the MMenu add-on issue
Overlapping CSS class-names
Leverage Custom Product Attributes
German: Cookies, Ihr Shop und Nosto
Does Nosto Support Languages Read Right to Left
Nosto and Search Engine Optimization
Do I need to update my privacy policy?
Is the service secure?
How to Terminate Service?
What happens if Nosto suffers an outage?
Nosto’s bot crawler’s header / agent details
Where are your servers located?
Nosto On a Dedicated Mobile Site
Speed Up Nosto Load Time
Tag Managers and Nosto
Nosto And Single Page Apps (SPA)
Replacing Search Query Parameter With Tagging
Common errors when connecting e-commerce software with Nosto
Adding product review ratings to your Recommendation templates
Items out of stock and sold out items
Tools FAQ
Nosto And SSL (Https)
Understanding The Product Update And Creation Process
Magento
Account Connection Conflict