Go to Nosto
Deutsch
English
Français
All Collections
Settings and Troubleshooting FAQ
Settings and Troubleshooting FAQ
Read frequent questions and get answers right away.
+1
67 articles in this collection
Written by
Lari Lehtonen,
Jacopo Carassai,
Dan Macarie
and 1 other
How does the Nosto blacklist feature work in connection with a 3rd party?
Marketing permission, unsubscribe list, blacklist
Written by
Dan Macarie
Updated over a week ago
Is Nosto ADA compliant?
ADA / WCAG compliance
Written by
Dan Macarie
Updated over a week ago
Why is PageSpeed suggesting that 10 minute cache expiration of the script is too low?
Written by
Dan Macarie
Updated over a week ago
What is the refSrc parameter?
Usage of refSrc
Written by
Dan Macarie
Updated over a week ago
How to fix the Nosto's default carousel issue
This applies only to those not working carousels implemented via the Nosto's template gallery
Written by
Jacopo Carassai
Updated over a week ago
Can I lazy load the images in my recommendation slot?
Do you want to get the graphic content of your Nosto's slot loaded only when it literally hits the screen? Here we show you how it is done.
Written by
Jacopo Carassai
Updated over a week ago
How do I hide/show a recommendation slot on mobile?
Act on the element's visibility with a few lines of code to hide or show the recommendation slot on mobile devices
Written by
Jacopo Carassai
Updated over a week ago
How can website visitors opt-out of cookies and data collected and processed by Nosto ?
In the context of GDPR or similar legislation, what should you do if a customer asks you to disable cookies and data processed by Nosto.
Written by
Lari Lehtonen
Updated over a week ago
Marketing Permission Tagging
In context of GDPR: How Nosto Manages Direct Marketing Permission And Consent For Email Marketing
Written by
Lari Lehtonen
Updated over a week ago
Dynamic pricing - using price variations
Written by
Dan Macarie
Updated over a week ago
How to integrate and use User Generated Photography
Read how and why to use platforms Yotpo, Foursixty or Olapic for user-generated content and how these integrate with Nosto
Written by
Dan Macarie
Updated over a week ago
Settings: Multi-Currency
Dashboard information on Multi-Currency
Written by
Dan Macarie
Updated over a week ago
Settings: Account Settings
Dashboard information about the account settings
Written by
Dan Macarie
Updated over a week ago
Settings: Authentication Tokens
API tokens
Written by
Dan Macarie
Updated over a week ago
Settings: Report Recipients
Detailed product and order reports
Written by
Dan Macarie
Updated over a week ago
Settings: Order Report
Order and Product report
Written by
Dan Macarie
Updated over a week ago
Settings: User Management
Only visible to account owners
Written by
Dan Macarie
Updated over a week ago
Tools: Product Reindex/Update
How reindexing works and when to use
Written by
Dan Macarie
Updated over a week ago
Tools: Coupon Codes
Coupon codes (Voucher) for triggered email and pop-up campaigns
Written by
Dan Macarie
Updated over a week ago
Tools: Sender Addresses
Adding and removing the "From" addresses in triggered email campaigns
Written by
Dan Macarie
Updated over a week ago
Tools: Product Blacklist
How to block/remove products from our features
Written by
Dan Macarie
Updated over a week ago
Tools: Browse Products
Individual product information from the Nosto point-of-view
Written by
Dan Macarie
Updated over a week ago
General FAQ
Missing Or Invalid Token
API Token missing / invalid. How to reconnect?
Written by
Dan Macarie
Updated over a week ago
Mobile devices FAQ
Written by
Dan Macarie
Updated over a week ago
Product Images and Related Issues
Written by
Dan Macarie
Updated over a week ago
Settings FAQ
How Can I Change My Password?
Written by
Dan Macarie
Updated over a week ago
My Shop’s Domain Has Changed, How To Proceed
Written by
Dan Macarie
Updated over a week ago
Products With Multiple Prices (configurable products)
Written by
Dan Macarie
Updated over a week ago
Localization And Language Support
Written by
Dan Macarie
Updated over a week ago
My Shop’s Main Currency Is Incorrect
Written by
Dan Macarie
Updated over a week ago
Dynamic Pricing Support
Written by
Dan Macarie
Updated over a week ago
How to Change Price and Currency Format?
Changing the format of the Price and Currency
Written by
Dan Macarie
Updated over a week ago
Nosto admin login and how to access the service
Written by
Dan Macarie
Updated over a week ago
User And Merchant Accounts and Log-In Issues
User management, Accounts, Password reset
Written by
Dan Macarie
Updated over a week ago
Analytics FAQ
Suspiciously Low Cart Abandonment Rate
Written by
Dan Macarie
Updated over a week ago
Sales Tracking Is Not Working (Zero Orders)
No tracking
Written by
Dan Macarie
Updated over a week ago
Cart abandonment rate is 100%
Written by
Dan Macarie
Updated over a week ago
Exclude Bots and Crawlers From Analytics
Nosto traffic analytics, bots and crawlers
Written by
Lari Lehtonen
Updated over a week ago
What Is an Abandoned Cart Rate?
Written by
Dan Macarie
Updated over a week ago
Exclude IP-addresses From Analytics
Ho to exclude IPs from analytics
Written by
Dan Macarie
Updated over a week ago
Can I Send Statistics Summary As an Email?
Written by
Dan Macarie
Updated over a week ago
Debugging And Technical FAQ
What if my store’s front page uses different domain than the actual store?
Written by
Dan Macarie
Updated over a week ago
Re-crawling Persistently Fails
Written by
Dan Macarie
Updated over a week ago
Page populates content using Ajax or is SPA
Written by
Dan Macarie
Updated over a week ago
How to solve the MMenu add-on issue
What is MMenu and how to fix the issues created by MMenu
Written by
Dan Macarie
Updated over a week ago
Overlapping CSS class-names
Written by
Dan Macarie
Updated over a week ago
Leverage Custom Product Attributes
Written by
Dan Macarie
Updated over a week ago
German: Cookies, Ihr Shop und Nosto
Nosto setzt 1st party Cookies, die nicht von Browsern geblockt werden und Ihren Käufern Vorteile in Ihrem Shop bieten.
Written by
Stanislav Kraus
Updated over a week ago
Does Nosto Support Languages Read Right to Left
Written by
Dan Macarie
Updated over a week ago
Nosto and Search Engine Optimization
SEO
Written by
Dan Macarie
Updated over a week ago
Do I need to update my privacy policy?
Written by
Dan Macarie
Updated over a week ago
Is the service secure?
Written by
Dan Macarie
Updated over a week ago
How to Terminate Service?
How to Stop using Nosto?
Written by
Dan Macarie
Updated over a week ago
What happens if Nosto suffers an outage?
Written by
Dan Macarie
Updated over a week ago
Nosto’s bot crawler’s header / agent details
How can i whitelist the Nosto crawler for my closed dev environment?
Written by
Dan Macarie
Updated over a week ago
Where are your servers located?
Written by
Lari Lehtonen
Updated over a week ago
Nosto On a Dedicated Mobile Site
Written by
Dan Macarie
Updated over a week ago
Speed Up Nosto Load Time
Written by
Dan Macarie
Updated over a week ago
Tag Managers and Nosto
On implementing Nosto using GTM; limitations & exceptions
Written by
Dan Macarie
Updated over a week ago
Nosto And Single Page Apps (SPA)
Written by
Dan Macarie
Updated over a week ago
Replacing Search Query Parameter With Tagging
Written by
Dan Macarie
Updated over a week ago
Common errors when connecting e-commerce software with Nosto
Written by
Dan Macarie
Updated over a week ago
Adding product review ratings to your Recommendation templates
Written by
Lari Lehtonen
Updated over a week ago
Items out of stock and sold out items
Written by
Dan Macarie
Updated over a week ago
Tools FAQ
Nosto And SSL (Https)
http vs. https
Written by
Dan Macarie
Updated over a week ago
Understanding The Product Update And Creation Process
Written by
Dan Macarie
Updated over a week ago
Magento
Account Connection Conflict
Written by
Dan Macarie
Updated over a week ago