Settings and Troubleshooting FAQ

Read frequent questions and get answers right away.

Lari Lehtonen avatar Jacopo Carassai avatar Dan Macarie avatar +3
76 articles in this collection
Written by Lari Lehtonen, Jacopo Carassai, Dan Macarie and 3 others

How does the Nosto blacklist feature work in connection with a 3rd party?

Marketing permission, unsubscribe list, blacklist
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Is Nosto ADA compliant?

ADA / WCAG compliance
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Why is PageSpeed suggesting that 10 minute cache expiration of the script is too low?

Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

What is the refSrc parameter?

Usage of refSrc
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

How to fix the Nosto's default carousel issue

This applies only to those not working carousels implemented via the Nosto's template gallery
Jacopo Carassai avatar
Written by Jacopo Carassai
Updated over a week ago

Can I lazy load the images in my recommendation slot?

Do you want to get the graphic content of your Nosto's slot loaded only when it literally hits the screen? Here we show you how it is done.
Jacopo Carassai avatar
Written by Jacopo Carassai
Updated over a week ago

How do I hide/show a recommendation slot on mobile?

Act on the element's visibility with a few lines of code to hide or show the recommendation slot on mobile devices
Jacopo Carassai avatar
Written by Jacopo Carassai
Updated over a week ago

How can website visitors opt-out of cookies and data collected and processed by Nosto ?

In the context of GDPR or similar legislation, what should you do if a customer asks you to disable cookies and data processed by Nosto.
Lari Lehtonen avatar
Written by Lari Lehtonen
Updated over a week ago

Marketing Permission Tagging

In context of GDPR: How Nosto Manages Direct Marketing Permission And Consent For Email Marketing
Lari Lehtonen avatar
Written by Lari Lehtonen
Updated over a week ago

Dynamic pricing - using price variations

Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

How to integrate and use User Generated Photography

Read how and why to use platforms Yotpo, Foursixty or Olapic for user-generated content and how these integrate with Nosto
Sarah Rees avatar
Written by Sarah Rees
Updated over a week ago

Live Feed In Dashboard

Live feed of your customer activity on the site
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Analytics: Overview

Main statistics in one place and how to read them
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Dashboard Overview

Dashboard introduces the activity on the site
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Settings: Multi-Currency

Dashboard information on Multi-Currency
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Settings: Account Settings

Dashboard information about the account settings
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Settings: Authentication Tokens

API tokens
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Settings: Report Recipients

Detailed product and order reports
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Settings: Order Report

Order and Product report
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Settings: User Management

Only visible to account owners
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Tools: Product Reindex/Update

How reindexing works and when to use
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Tools: Coupon Codes

Coupon codes (Voucher) for triggered email and pop-up campaigns
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Tools: Sender Addresses

Adding and removing the "From" addresses in triggered email campaigns
Dan Macarie avatar
Written by Dan Macarie
Updated over a week ago

Tools: Product Blacklist

How to block/remove products from our features